1

Describe the aviation activities and identify the aircraft.

2

Have information about location services, departments and equipments; be aware of ramp safety rules and apron requirements.

3

Have knowledge about the policies implemented by airlines for managing cost of fuel.

4

Find practical solutions to problems in daily operational activities and have the proper decision making skills.

5

Have knowledge about the relationship between meteorology and aviaiton and METAR, SPECI, TAF, AIRMET, SIGMET reports.

6

Have knowledge about the basic concepts related to aviation safety and factors affecting human performance; gain awareness of human factors models and error management models.

7

Have knowledge about ticketing programmes.

8

Have knowledge about international aviation organizations, authorities regulations and concepts about passengers and travel.

9

Be aware of dangerous goods regulations, shipping, packaging, labeling and loading and make the required applications

10

The ability to use to information, communication technology and other technical professional tools.

11

The ability of communicating both in oral and in written Turkish effectively

12

Understand historical, social, cultural and the legal responsibilities; adopting ethics, equality and embrace environmental values and and skills required to implement of them

13

The ability to speak, understand and apply in a foreign language required by the profession

14

The ability to practice presentation techniques.